About the Course
Unlock the secrets to effective interpersonal communication! This course equips you with the verbal, non-verbal, emotional intelligence (EI), active listening, conflict resolution tools, and the STAR method you need to thrive in the workplace and boost team success.
Course Structure
- Price: FREE
- Duration: 60 minutes
- Format: On-demand video lessons
- Mode: Self-paced
- Certificate: Yes, with completion
- Where: Available on the Juno School mobile app (Android & iOS)
What You’ll Learn
- Master the 4 key elements of interpersonal communication: Verbal, non-verbal, listening, and emotional intelligence.
- Understand the core components of Emotional Intelligence (EI): Self-awareness, self-regulation, empathy, and social skills.
- Improve your tone, posture, and eye contact by decoding and utilizing non-verbal cues.
- Learn the 4-step active listening process: Attention, defer judgment, feedback, and response.
- Tackle communication barriers by employing empathy, clarity, and adaptability.
- Apply powerful conflict resolution tools, including “I” statements, logic over emotion, and compromise.
- Get introduced to the STAR method for analyzing and improving communication dynamics in the workplace.
Course Format
This course is delivered through engaging, on-demand video lessons. Learn at your own pace, anytime, anywhere on the Juno School mobile app.
Who It’s For
This course is ideal for:
- Professionals looking to enhance their communication skills.
- Team members seeking to improve collaboration and team dynamics.
- Individuals who want to build stronger relationships in both their personal and professional lives.
- Anyone seeking a practical introduction to conflict resolution and emotional intelligence.
Why Take This Course
In today’s interconnected world, effective interpersonal communication is essential for success. This course provides you with:
- Practical Skills: Actionable techniques you can implement immediately.
- Increased Confidence: Mastering communication skills builds self-assurance.
- Improved Relationships: Stronger connections with colleagues, friends, and family.
- Career Advancement: Enhanced communication skills are highly valued by employers.
- Conflict Resolution Tools: Learn to navigate disagreements constructively.