About the Course
Master the art of professional email communication with this comprehensive course on Email Etiquette. Learn to craft effective emails using the 3×3 process, the 7 Cs model, and the OBC format. Develop a clear, professional tone and avoid common email pitfalls to enhance your professional impact.
Course Structure
- Price: FREE
- Duration: 60 minutes
- Format: On-demand video lessons
- Mode: Self-paced
- Certificate: Yes, with completion
- Where: Available on the Juno School mobile app (Android & iOS)
What You’ll Learn
- 3×3 Email Writing Process: Master the Prewriting, Writing, and Revising stages, allocating 50% of your time to revision for optimal results.
- The 7 C’s of Emailing: Ensure your emails are Complete, Concise, Clear, Considerate, Concrete, Correct, and Courteous.
- OBC Structure: Learn to use a clear Opening (greeting + purpose), a well-structured Body (using bullets and short paragraphs), and an action-oriented Closing.
- Common Error Avoidance: Prevent mistakes like forgetting attachments, unclear tone, and overly long or confusing emails through thorough proofreading and clear intent.
- Reply vs. Reply All: Understand when to use Reply All appropriately, avoiding unnecessary escalations and lengthy email chains.
- Global Email Norms: Adapt your email style to different time zones, titles, and cultural tones, respecting formalities as per country-specific customs (e.g., Japan, USA).
- Subject Line & Tone: Craft clear, non-misleading subject lines and maintain a professional tone, avoiding casual slang in formal communications.
Course Format
This course is delivered through on-demand video lessons, allowing you to learn at your own pace and revisit the material as needed. Download the Juno School mobile app on Android or iOS to access the course anytime, anywhere.
Who It’s For
This course is ideal for:
- Professionals looking to improve their email communication skills.
- Students who want to learn the fundamentals of professional email etiquette.
- Anyone who wants to write clearer, more effective emails.
Why Take This Course
In today’s digital world, email is a primary form of communication. Taking this course will equip you with the skills to:
- Write professional, clear, and effective emails.
- Avoid common email mistakes that can damage your credibility.
- Communicate effectively with colleagues, clients, and partners.
- Enhance your overall professional image.